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Step 5: Delete the directory in Azure Active Directory You can also use PowerShell to disable multi-factor authentication for multiple users. On the multi-factor authentication page, disable all accounts except for the global admin account that you're currently using.To verify what roles you have, see Check admin roles in your organization. Sign in to the admin center with a Global administrator account.

Step 4: Disable multi-factor authentication If you're unable to immediately delete a disabled subscription, contact support.

In the admin center, go to the Billing > Your products page.For instructions, see Bulk delete users in Azure Active Directory. If your organization uses Active Directory that synchronizes with Microsoft Azure Active Directory (Azure AD), delete the user account from Active Directory, instead. You can also use the Remove-MsolUser PowerShell cmdlet to delete users in bulk. To delete users, see User management admin: Delete one or more users. If users are synchronized from on-premises, first turn off sync, then delete the users in the cloud directory by using the Azure portal or Azure PowerShell cmdlets. Before you can delete the directory at the end of this process, you must delete all other users. The global administrator completes the steps to close the account. Step 1: Delete usersĭelete all users except for one global administrator. For more information, see About admin roles. You must be a Global or Billing admin to do the tasks in this article. Before you beginīefore you start this process, make sure to back up any data that you want to preserve. This information includes subscriptions, licenses, payment methods, users, and user data. Let us know if you need further assistance.When you close your account with Microsoft, all information related to your account is deleted. During this period, the account is still searchable in the directory but is considered active. Once the account has been marked for closure, there will be a 60-day waiting periodīefore it is completely removed from Skype's directory. After the account has been recovered, you can proceed with closing it but be reminded that closing your Skype account willĬlose its associated Microsoft account as well, that is why we advise users to read through the given link above before proceeding. In the instance where the user has lost or does not have access to the account and its associated security info, the user needs to manually recover the account by passing theĪccount verification form. Once you confirm access, you can proceed with closing the account by following the detailed guide provided on this support link. The first step to account closure is having access to the account/s you wish to close.
